The New Normal?
Here’s one of the questions I’ve been asking at Sierra College for a few months: is this the new normal for our economy, at least for a while?
In most recessions, the economy tends to contract a bit and then pop back up to the previous high and start growing from there. In this recession, it appears we’ve stopped contracting, but serious growth looks to be a ways off.
We also have to consider the fact that our budget is a trailing indicator by about two years. So our budget situation at Sierra is likely to get worse over the next year or two, and then fail to see much improvement for a while (unless there is a big game-changer in the state’s budget, which the laws of economics would seem to make impossible).
The normal modus operandi in business is to ask “when will the climate improve so I can go back to normal?” An article I was reading this morning by Ram Charan in Fortune made the point that this is the wrong question to be asking.
Last October, GE CEO Jeff Immelt decided he had had enough. For months, GE managers had been dutifully preparing reports for him explaining declines in their businesses in excruciating detail. He laid down the law.
“I don’t need that to be part of your presentation,” he told them. “I already know the market’s slow.” As Immelt puts it, “The presentations had to go from ‘The market’s slow’ to ‘There’s an 80-locomotive order in Egypt — let’s go get it.’”
In that one stroke, he put an end to the agonizing game so many leaders in corporate America have been playing since the recession began: the waiting game. If we can just hold on, they are still telling themselves, one of these days things will finally get back to “normal.”
But Immelt and the other top CEOs I work with have come to a radically different conclusion. Forget about waiting for normal to return: This is the new normal.
The question we have to ask at Sierra is: what game-changers can we pursue to do more than survive — to really thrive — if this is the new normal?
Do we really want to consign ourselves to five or six years of being in crisis mode, or should we figure out what kind of institution we should be in the new normal, get the pain over quickly, and start building for the future?
I don’t have all the answers to those questions, but those are the questions I’m trying to raise as a board member.


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