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General McChrystal

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There is a fundamental principle of the United States military that sets us apart from military-headed countries around the world: we have elected civilian leadership at the helm.

President Barack Obama is the duly elected commander-in-chief of that military. He deserves nothing less than the unvarnished truth from his generals behind closed doors, and nothing less than complete and utter respect in public.

That’s where General McChrystal failed, and it would be appropriate for the President to fire him.

But there’s a deeper issue here as well.

I’ve been a longtime fan of Patrick Lencioni’s work on teams, and his book The Five Dysfunctions of a Team is a great read.

In the model Lencioni developed, there are five dysfunctions many teams encounter:

  • Absence of trust: if team members don’t trust each other, progress grinds to a halt
  • Fear of conflict: good conflict is necessary to test ideas and let the good ones survive
  • Lack of commitment: if we don’t care about the success of our team members, the team will fail
  • Avoidance of accountability: shifting blame when the results aren’t there
  • Inattention to results: caring more about individual success than the team’s results

General McChrystal didn’t exhibit every one of these dysfunctions, but the Rolling Stones article certainly demonstrated several of them.

  • It appears that he didn’t trust almost every member of the team, from the President on down. The only fellow team member he appeared to trust was Secretary of State Hillary Clinton because she agreed with his point of view.
  • It’s interesting to note that Ambassador Eikenberry appears to have engaged in “avoidance of accountability” with the leak of the cable that might allow him to later say “I told you so.” But it was General McChrystal who allowed that breach to fester into an even deeper absence of trust and lack of commitment.
  • Finally, it’s pretty clear that there is a strong lack of commitment to the team. A true leader would have been able to say “I may not have fully agreed with that person, but we discussed it extensively and I support the decision the team made.” If he couldn’t say that, the right thing to do was resign and criticize from the outside.

Picture yourself in the shoes of any other member of the team that General McChrystal made those disparaging comments about. Ask yourself if you could trust and be committed to his success after those comments were made about you.

If General McChrystal was the first to decide he needed to resign, then he did the honorable thing. If the President was one who made that decision, I can’t disagree with his call. If we’re going to succeed in Afghanistan, we need a cohesive national security team that works together.

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  • Dian5

    I do think the General being replaced, in light of the Rolling Stone article, was the necessary thing to do. However, I don't think any of this would have happened if the Washington administration would allow the military to actually do what they were trained to do. We dress them up, take them from their family, put them in harms way and tell them not to hurt the enemy even if they are attacked. We need to let what the military does, be done. It's war and it's not pretty–but it's sometimes necessary. Do it right and get it overwith. Close our borders with the military. Let them protect and serve. Don't tack a sneaky amendment onto another bill and suddenly illegals become green-card carrying legal that the military cannot protect us from even in our own Country. Where is the common sence?

  • Kyle Magin

    I actually tip my hat to McChrystal because maybe he exposed something which has been a problem all along: The military leadership in Afghanistan isn't getting the support it needs from the administration. McChrystal isn't dumb, he knew all those comments were on the record, but figured 'forget it, maybe I can do better by my country by exposing the problem rather than continuing to squirm under it.'
    That said, he went about it in a very disrespectful way and probably didn't need to say what he did, but he doesn't strike me as much of a politician.

  • http://www.aaronklein.com/ AaronKlein

    I've heard a lot about the rules of engagement that trouble me. If we're going to put Americans in harm's way, we have to fight to win.

  • http://www.aaronklein.com/ AaronKlein

    I hear you – and I think you're probably right about the support of the mission. My point is simply that if you can't support the team or aren't being given the resources to be successful, you need to state that firmly behind closed doors and give your boss a chance to fix it. If he or she won't fix it, the only choice is to step down and then give that precise interview to Rolling Stone as a retired general.

    He'd have been a hero to quite a few people if he had handled it that way.

  • Seth Resler

    Aaron, interesting application of Lencioni's principles. We're big fans of Lencioni. If you like him, we're hosting a free webinar with him around his new book, “Getting Naked,” on July 1st. We'd love to have you! The details are here: http://www.mylinkage.com/GILD/2010/patrick-lenc…

  • http://www.aaronklein.com/ AaronKlein

    Seth, thanks for sharing the link! I'll see if I can attend – I've loved every one of Patrick's books so far.

  • Seth Resler

    Aaron, interesting application of Lencioni’s principles. We’re big fans of Lencioni. If you like him, we’re hosting a free webinar with him around his new book, “Getting Naked,” on July 1st. We’d love to have you! The details are here: http://www.mylinkage.com/GILD/2010/patrick-lencioni-webinar

  • http://www.aaronklein.com/ Aaron Klein

    Seth, thanks for sharing the link! I’ll see if I can attend – I’ve loved every one of Patrick’s books so far.


Aaron Klein is CEO at Riskalyze, a Sierra College Trustee, and an adoption and orphan advocate. Most important: a husband and dad striving to live Isaiah 1:17. More »

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